Your account, to be created from the app, allows you to benefit from additional services related to the interaction of your app with your product: • Find the recipes saved in your notebooks and favourites directly on the robot's screen. • Follow remotely the progress of the recipe on your product and receive recipe notifications. • Display on your product a recipe that you have selected in the application.
From the home page of your device, go to "Settings" and select "Associate an account". • Download the application on your smartphone from the Google Play store or the App Store. • From the app, add the product you own and then create an account or sign in. • An association code is generated. Enter it in your application.
Even if your product doesn't need a very fast WiFi connection to work, the received WiFi signal must still be stable. If the screen displays a connectivity error, you can move the product closer to your box or add a WiFi repeater (see FAQ 'I don't have WiFi access in my kitchen').
If your product loses the WiFi connection during a recipe, you will be able to finish your recipe without any inconvenience. However, the videos of that recipe will no longer be accessible until the connection is re-established.
If the WiFi connection is interrupted during an update, this cannot be completed. Your product will be able to reboot to its current version and this update will be rescheduled the next time you start it.
If your smartphone loses internet connection (WiFi or 4G) during a recipe it will have no impact on your product which will be able to execute the recipe without any problem. You will simply no longer be able to follow the progress of the recipe remotely on your smartphone and you will no longer receive notifications about the end of a step or the addition of an ingredient.
Your product can only be associated with one account. However, any application that is connected to this account can interact with this product. If you have a tablet and a smartphone, or if other members of your household want to interact with your product, they can simply connect their application using your account.
As soon as an update is available, your product when it connects to the WiFi will suggest you to do the update.
Some updates are priorities for security reasons and you will need to perform them before you can use your product. Others may be delayed. You can then perform them now or later by going to your product's settings.
If an update fails, you can download it again. If despite several attempts you are unable to install it, move the product closer to your box, the connection from your kitchen may be too weak to download it. If the update fails even close to your box, please contact our customer service.
Yes, your device can be used with several smartphones or tablets, even if your product can only be associated with a single account. So if you own a tablet and a smartphone, or if other members of your household wish to interact with your product, they simply need to connect their application using your account.
If your product is associated with your user account, you will be able to follow the progress of your recipe on your application. You will also receive end-of-stage or alert notifications. If you do not receive these notifications, please enable them in your iOS or Android settings.
To remotely send a recipe from your application to your product, simply open a recipe and click on the icon with your product. If your product is on standby, it will open on your product as soon as it connects to Wifi. If the product is running, it will be displayed in a few seconds if your product is not already making another recipe.
لطهي كوب من الأرز (الذي يكفي لطبقين صغيرين أو طبق كبير) إستخدموا كوب قياس واحد من الأرز الأبيض وأضيفوا كوبًا ونصف من الماء. من الطبيعي أن تلتصق بعض أنواع الأرز بالقاعدة عند طهي كوب واحد من الأرز.
يعود السبب إلى عدم وجود كميّة كافية من الماء، أو زيادة كميّة الماء مقارنةً بكميّة الأرز المراد طهيها، يرجى العودة إلى دليل الطهي. تأكّدوا من توزيع الأرز بشكل صحيح على سطح الإناء بأكمله لضمان الطهي المتساوي.
نعم، يمكنكم القيام بذلك ولكن يجب عدم تحميل سلّة البخار أكثر من اللزوم لأنها ضحلة إلى حد ما (أي أنها غير عميقة) ويجب توفّر مساحة ليدور البخار حول الطعام. تذكروا كذلك أنكم ربما لا ترغبون بتساقط عصارات اللحم/الأسماك النيئة على الأرز أثناء الطهي، مع أن ذلك يضيف بعض النكهة - ربما تودّون طهي اللحم أو الأسماك على ورق زبدة في طبّاخ البخار. لن تواجهوا اي مشكلة مع الخضروات.
نعم، يمكن وضعه في غسّالة الأطباق بأمان. ولكن إحذروا من تضرّر الطبقة الداخليّة في غسّالة الأطباق عند وضع العناصر في الماكينة. بعد غسله عدّة مرّات في غسّالة الأطباق، ننصحكم بمسح السطح الداخلي للوعاء بالكامل بالقليل من الزيت.
الغطاء غير مغلق بشكل صحيح، أو صمّام الضغط الجزئي غير موضوع بشكل صحيح، أو الجلدة تالفة. أوقفوا عمليّة الطهي، وافصلوا طبّاخ الأرز عن التيار الكهربائي وتأكّدوا من تركيب كل شيء بشكل صحيح.
قد يتغيّر لون سطح الوعاء بعد الإستخدام لأوّل مرّة، أو بعد فترة طويلة من الإستخدام. يعود سبب التغيّر في اللون إلى فعل البخار والماء، ولا يؤثّر ذلك على إستخدام قدر طبّاخ الأرز ولا يشكّل أيّ خطورة على صحّتك. يمكنكم الإستمرار في اإستخدامه بشكل آمن.
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