User manual and frequently asked questions X-FORCE FLEX 12.60 AQUA WITH 2-IN-1 MOP & VACUUM 150 AW TY98C0HO

User manual and frequently asked questions X-FORCE FLEX 12.60 AQUA WITH 2-IN-1 MOP & VACUUM 150 AW

Flex: Powerful & intelligent

The Tefal X-Force Flex 12.60 Cordless Vacuum Cleaner delivers an all-new cleaning experience—combining exceptional vacuuming performance with ultimate flexibility. The maximum suction power up to 150 Air Watts* ensures efficient cleaning time after time and the slide-in battery offers impressive 45-minute autonomy**. Aqua technology cuts your cleaning time in half with 2-in-1 mopping and dust pick-up, while innovations like automatic suction power adjustment by floor type and the real-time Smart Control Display make cleaning easier day after day.

*when using boost **when using the handheld on powerful Eco position

Reference : TY98C0HO

FAQ

Technical support

What should I do if the power cord of my appliance is damaged?

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Why is my vacuum cleaner's performance going down?

Check the filter, if it is in bad condition, change it.
Empty the dust container.
Check the brush condition and refurbish or change it if necessary.

Why is the autonomy of my vacuum cleaner decreasing?

Check that the battery is fully charged after a complete charging cycle.
If the battery is faulty, please replace it.

The brush head doesn’t stay at a right angle when storing the unit in the wall bracket.

The brush head is not designed to stay at a right angle in the wall bracket or when being moved.
The plastic catch will assist with keeping the tube upright if stored on the floor attached to the brush head.

In case of short vacuum breaks, for safety reasons do not place the product in an unstable position (in particular by resting on a wall, on a table or on a chair backrest).

Various topics

Where should I dispose of my device at the end of its life?

Take your device to a recycling center or waste disposal facility.

I just opened my new device and I think a part is missing. What should I do?

If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.

Where can I buy accessories, consumables or spare parts for my appliance?

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

What are the guarantee conditions of my appliance?

Find more detailed information in the Guarantee section of this website.

Technical supportWhat should I do if the power cord of my appliance is damaged?Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.Why is my vacuum cleaner's performance going down?Check the filter, if it is in bad condition, change it.
Empty the dust container.
Check the brush condition and refurbish or change it if necessary.Why is the autonomy of my vacuum cleaner decreasing?Check that the battery is fully charged after a complete charging cycle.
If the battery is faulty, please replace it.The brush head doesn’t stay at a right angle when storing the unit in the wall bracket.The brush head is not designed to stay at a right angle in the wall bracket or when being moved.
The plastic catch will assist with keeping the tube upright if stored on the floor attached to the brush head.

In case of short vacuum breaks, for safety reasons do not place the product in an unstable position (in particular by resting on a wall, on a table or on a chair backrest).Various topicsWhere should I dispose of my device at the end of its life?Take your device to a recycling center or waste disposal facility.I just opened my new device and I think a part is missing. What should I do?If you believe a part is missing, please contact our customer service center and we will help you find an appropriate solution.Where can I buy accessories, consumables or spare parts for my appliance?Please go to the “Accessories” section of the website to easily find whatever you need for your product.What are the guarantee conditions of my appliance?Find more detailed information in the Guarantee section of this website.