User manual and frequently asked questions HANDSTICK CORDLESS X-FORCE FLEX 12.60 AQUA TY98C0HO

User manual and frequently asked questions HANDSTICK CORDLESS X-FORCE FLEX 12.60 AQUA

Flex: Powerful & intelligent

The Tefal X-Force Flex 12.60 Cordless Vacuum Cleaner delivers an all-new cleaning experience—combining exceptional vacuuming performance with ultimate flexibility. The maximum suction power up to 150 Air Watts* ensures efficient cleaning time after time and the slide-in battery offers impressive 45-minute autonomy**. Aqua technology cuts your cleaning time in half with 2-in-1 mopping and dust pick-up, while innovations like automatic suction power adjustment by floor type and the real-time Smart Control Display make cleaning easier day after day.

*when using boost **when using the handheld on powerful Eco position

Reference : TY98C0HO

FAQ

Technical support

What should I do if my appliance is not working?

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

Why is my vacuum cleaner's performance going down?

Check the filter, if it is in bad condition, change it.
Empty the dust container.
Check the brush condition and refurbish or change it if necessary.

Why is the autonomy of my vacuum cleaner decreasing?

Check that the battery is fully charged after a complete charging cycle.
If the battery is faulty, please replace it.

Various topics

Where can I dispose of my appliance at the end of its life span?

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

I've just opened my new appliance and I think there is a part missing. What should I do?

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

Where can I buy accessories, consumables or spare parts for my appliance?

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

What are the guarantee conditions of my appliance?

Find more detailed information in the Guarantee section of this website.

Technical supportWhat should I do if my appliance is not working?After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centreWhy is my vacuum cleaner's performance going down?Check the filter, if it is in bad condition, change it.
Empty the dust container.
Check the brush condition and refurbish or change it if necessary.Why is the autonomy of my vacuum cleaner decreasing?Check that the battery is fully charged after a complete charging cycle.
If the battery is faulty, please replace it.Various topicsWhere can I dispose of my appliance at the end of its life span?Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.I've just opened my new appliance and I think there is a part missing. What should I do?If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.Where can I buy accessories, consumables or spare parts for my appliance?Please go to the “Accessories” section of the website to easily find whatever you need for your product.What are the guarantee conditions of my appliance?Find more detailed information in the Guarantee section of this website.